The all-in-one ecommerce & delivery platform

Buy, sell, and deliver with confidence

The best deals have always happened between people who trust each other. Nkwado helps buyers, sellers, and delivery partners do business with confidence.

Nkwado App Mockup
Simple order management
Built for all sellers
Reliable delivery coordination
Lowest prices
IG stores
Built for Bazaar shop owners
Simple order management
Built for all sellers
Reliable delivery coordination
Lowest prices
IG stores
Built for Bazaar shop owners
Built for dispatchers
Built for storage centres
Smart clustering and logistics
Trusted by sellers
Trusted by Buyers
Built for dispatchers
Built for storage centres
Smart clustering and logistics
Trusted by sellers
Trusted by Buyers

Your role. Your tools.
One platform

Whether you're buying, selling, or moving goods, Nkwado gives you the tools to manage every step with confidence.

Buyer

Place your orders with confidence. Group orders into baskets and have them delivered in less than 2 days!

Buyer View

Seller

Manage your store, orders, and deliveries from one dashboard. Have access to a trusted delivery network. Expand your reach

Seller View

Dispatch/Storage

Pickup and deliver or manage storage centres. Every job comes with clear routes, and the info you need to move efficiently. Experience the fastest payments and lowest platform fees.

Logistics View
Smoother Way Frame
Deals Store Frame

Growth you can measure

From your first order to scaling operations, Nkwado gives you the insights you need to make smarter business decisions.

Trust that drives conversions

Verified reviews, live delivery tracking, and transparent communication help buyers feel confident enough to complete the purchase.

Payments you can trust

Buyers are guaranteed their goods. Sellers receive payment after successful delivery, while dispatch partners earn for every completed job.

Frequently Asked Questions

Everything you need to know before you get started.

FAQ Illustration
What is Nkwado?

Nkwado is a new and interesting approach to e-commerce. Shopping online has never been easier, safer and profitable for all parties.

How do I create an account on Nkwado?

Download the App and sign up.

What is a basket?

A basket is a checkout unit. It is a group of items shopped for in a cluster, delivered together.

What is a cluster?

A cluster is a geographical area of business activity. They simplify logistics and are Nkwado's way of splitting markets, locations into business areas. Everything* shopped for in a cluster, can be delivered together.


*Note that basket sizes are capped at 15 items and extra stops in a cluster can attract extra charges.

How do open a store front?

Register as a seller, make sure you check the "Make storefront public" button and you store can now be found on the internet!

How long does an Order take?

Orders made using Nkwado can be delivered in about 3 hours to 1 day. So it is not adequate for perishable goods but everyday shopping just got faster.

What is Nkwado's return policy?

Returns go through a dispute phase, our customer agents reaches out, collects information and approve/reject return requests.

Nkwado has rules buyers must follow, ensure you haven't broken a rule before raising a dispute or requesting a return.

Rules:
  • Used items - No visible wear and tear. Have proof of fraud by seller or items not as described.
  • Open box items - Same as Used item rules criteria.
  • Brand new items - Same as used items + Original packaging must not be damaged.

Note that proof will be requested during dispute resolution. Sellers are advised to take recordings and pictures of items during handoff before they leave their store branch. Different item types have their different dispute windows. Goods bound by warranty are subject to warranty laws which are strictly between buyer and seller. Buyers have access to sellers and can continue communication post purchase and delivery. We can help in disputes concerning warranty but our job stops at the successful reception of items and dispute window expiry.

Ready for Business Frame